Clear answers, including the inconvenient ones.
The questions organisations actually ask before committing to a technology provider, answered without hedging. If yours is not here, ask us directly and we will answer it the same way.
All questions
Cloud Services
Can you support both Microsoft 365 and Google Workspace?
Yes. Support covers secure configuration, users, migrations, licensing, and admin routines.
Cybersecurity
Do you support Cyber Essentials readiness?
CYVRIX can identify and remediate common readiness gaps, though certification decisions remain with the certification body.
Data Protection
Do you provide legal documents?
CYVRIX can support technical controls and editable policy content, but final legal documents should be reviewed by a qualified legal professional.
Emergency Support
Can non-clients request urgent help?
Yes. The support form captures urgency and whether the requester is an existing client.
Hardware Support
Can you help with hardware procurement and repair?
Yes. CYVRIX can triage issues, advise on repair or replacement, and coordinate warranties or field support.
Managed IT Support
Can CYVRIX act as our outsourced IT department?
Yes. CYVRIX can provide helpdesk, device management, supplier coordination, documentation, and service reviews.
Onboarding
What happens during onboarding?
CYVRIX reviews access, assets, suppliers, risks, priority tickets, and documentation before service starts.
Pricing and Contracts
Are prices fixed on the website?
Pricing visibility is controlled in admin because packages should reflect service scope, users, sites, and risk.
Still deciding?
A short review is usually more useful than more reading. It costs nothing and comes with an honest answer about whether we are the right fit.