Managed IT Services
Backup and Disaster Recovery
Data protection, recovery planning, continuity testing, and backup coverage across cloud, endpoint, and server environments.
What this is for
The problem behind the requirement.
Almost every organisation has backups. Far fewer have tested a restore. The gap between those two states is where businesses discover, at the worst possible moment, that the backup covered the wrong systems, or ran successfully for months against a location nobody could reach.
We treat recovery as the requirement and backup as the mechanism. That means starting from what the organisation must be able to do after a disruption, working back to what has to be recoverable and how quickly, and then testing that the restore actually works rather than trusting a green tick.
This is the right conversation when
- Backups run, but a restore has never been tested end to end
- Nobody can say how long recovery would actually take
- Cloud data is assumed to be backed up by the provider
- An insurer or client has asked about continuity arrangements
What the work can include
- Backup coverage review
- Recovery objectives
- Restore testing
- Continuity planning
- Ransomware-aware controls
Where it is most useful
Businesses that cannot afford data loss, prolonged downtime, or unclear recovery ownership.
Questions it can address
- No tested restores
- Single backup location
- Cloud data gaps
- Unclear RTO/RPO
- Ransomware exposure
Capabilities
Practical detail, shaped around the scope.
- Recovery runbooks
- Immutable backup options
- Restore tests
- Backup reports
- Continuity guidance
Delivery approach
A clear route from discovery to next steps.
- 1Identify critical data
- 2Set recovery targets
- 3Implement backup
- 4Test restoration
- 5Review regularly
Security and governance
Consider risk early, then agree the right controls.
Plans are built around recoverability, retention, access control, and evidence that backups actually work.
Any formal certification, legal advice or independent testing is agreed separately where required.
Service context
What happens next
Tell us what needs attention. We will use the initial context to identify whether this service, a focused assessment or a scoped project is the right next step.
How often should backups be tested?
Critical systems should be tested routinely, with frequency based on risk and service tier.
Can you cover Microsoft 365?
Yes. Microsoft 365 backup strategy can be included in the service.
Related capabilities